How support starts
A clear, thoughtful process from the first conversation to ongoing review.
Initial enquiry
Contact us by telephone, email or the website enquiry form for yourself, a relative or someone you support professionally.
Care conversation
We ask about support, location, timings, current arrangements, communication needs and urgent concerns.
Assessment
Where suitable, we arrange an assessment involving the person and relevant people with consent or lawful authority.
Personalised support plan
The plan records needs, strengths, preferences, goals, risks, medication arrangements and agreed tasks.
Matching and introduction
We consider skills, experience, availability, communication style and compatibility when allocating workers.
Review
We check how support is working and review the plan at agreed intervals or sooner when needs change.
Begin an enquiry with Ravens
Tell us what matters most. Our team will listen, explain the next steps and discuss whether Ravens is the right fit.