Frequently Asked Questions
(FAQs)
Your Trusted Partner in Senior Care
Choosing the right domiciliary care provider is an important decision, and we understand that you may have many questions about the services we offer. Whether you're looking for personal care support, companionship, or specialized assistance for a loved one, this FAQs section is designed to provide clear, detailed, and helpful answers to the most commonly asked questions.
Q1: What is domiciliary care?
Domiciliary care is in-home support that helps individuals with daily tasks such as personal care, meal preparation, medication management, and companionship, allowing them to remain independent in their own homes.
Q2: Who can benefit from domiciliary care?
Anyone who needs extra support with daily activities, including the elderly, individuals with disabilities, those recovering from surgery, and people with chronic illnesses, can benefit from domiciliary care.
Q3: How does domiciliary care differ from a care home?
Domiciliary care allows individuals to stay in their own homes while receiving personalized support, whereas a care home requires moving to a facility where care is provided in a communal setting.
Q4: How do I arrange domiciliary care for a loved one?
You can contact a domiciliary care provider, discuss your specific needs, and arrange for an assessment to create a personalized care plan.
Q5: How much does domiciliary care cost?
The cost depends on the level of care required and the provider. Some charge per hour, while others offer fixed packages. Contact a provider for a specific quote.
Q6: Can I get financial support for domiciliary care?
Yes, you may be eligible for funding through local authorities, the NHS, or government benefits like Attendance Allowance or Personal Independence Payment (PIP).
Q7: Does the NHS pay for domiciliary care?
In some cases, NHS Continuing Healthcare funding may cover domiciliary care if the individual has complex medical needs.
Q8: Can I pay for domiciliary care privately?
Yes, many families choose to pay privately if they do not qualify for government assistance.
Q9: What services do domiciliary carers provide?
Domiciliary carers assist with personal care, meal preparation, medication reminders, mobility support, companionship, and household tasks like cleaning and shopping.
Q10: Can domiciliary care help with dementia patients?
Yes, specialized domiciliary care services support individuals with dementia by providing memory care, safety supervision, and emotional support.
Q11: Do carers provide overnight or live-in care?
Yes, many domiciliary care providers offer overnight and live-in care options for individuals who require 24-hour support.
Q12: Can carers help with hospital discharge and recovery?
Yes, domiciliary care providers assist with post-hospital recovery, ensuring a smooth transition back home.
Q13: Are domiciliary carers trained and qualified?
Yes, carers undergo professional training in personal care, medication handling, first aid, and dementia care, and they are often regulated by the Care Quality Commission (CQC).
Q14: Do carers undergo background checks?
Yes, all domiciliary carers must pass a Disclosure and Barring Service (DBS) check before working with clients.
Q15: What happens if I am not happy with my carer?
You can contact the care provider to request a different caregiver if the assigned one does not meet your expectations.
Q16: How do you ensure the safety of individuals receiving domiciliary care?
Care providers conduct regular safety assessments, implement fall prevention measures, and train carers to handle emergencies.
